Business Automation and Software Blog

Mobile ERP Selection Impacts all Areas of Business

Posted by Robert Baran on Thu, Sep 10, 2015 @ 03:17 PM

As we reported last week, workforce mobility has become a requirement to remain competitive in today’s business world. Mobile Enterprise Resource Planning (ERP) applications will impact any area where employees work more effectively away from their desk. Key areas impacted include:

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Topics: ERP, ERP Software, customer relationship management, ERP Selection, human resource management, Enterprise Resource Planning, Mobile ERP

Integrate Your Customer Management Process

Posted by Robert Baran on Thu, Dec 08, 2011 @ 10:51 AM

Build customer loyalty, close more business and achieve a better ROI with an integrated customer management process. 

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Topics: Integrated Business Software, customer relationship management, Customer Satisfaction

Six Simple Steps to Achieving Great Customer Service

Posted by Robert Baran on Tue, May 17, 2011 @ 04:01 PM

We all agree that customer service can make or break an organization. While many businesses claim to provide good service, only the best actually deliver. With numerous studies proving that it’s easier (and cheaper) to maintain long-term repeat customers than it is to attract new ones; we thought we’d provide you with these six simple steps for success!

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Topics: customer relationship management